Shipping

Korto Structures offers FREE SHIPPING in Canada*. You will receive a shipping confirmation email from us within 3 to 10 business days. Korto Structures cannot guarantee delivery times, please contact us at support@kortostructures.com. If you do not receive your order within 10 days of your shipping confirmation date, we will gladly review it for you.

Exceptions

Orders are not shipped or delivered on weekends or holidays.

*Free shipping on order minimum of $99. $12 flat fee if the order before taxes does not total $99. Due to the limited stock and additional shipping charges for certain remote areas that we have identified, we cannot extend our normal shipping rates or free shipping offer to all destinations. If you would like to know more about our shipping policy, please contact us at support@kortostructures.com or at 1-800-53-KORTO.

International

Although we work hard to distribute our products to as many consumers as possible, at this time we do not offer US & overseas delivery. 

Pick-up delivery

We do not accept warehouse pickup. 

Delivery Charges

Free shipping on order minimum of $99. $12 flat fee if the order before taxes does not total $99.

Unless otherwise specified, we offer free delivery.

For certain products, we require the customer's presence at the time of the delivery and therefore your signature is required. In solidarity with the carrier, we assume responsibility for the product ordered until the time of delivery. We are not responsible for any error in the address provided by the customer as well as the absence of the customer at the time of delivery.

Order Cancellation

We accept the cancellation of the order until shipment is confirmed. Thereafter, a return fee will be deducted at the time of the refund. See our return and refund policy.